Privacy policy

Cuenca Miralles S.L. as the entity responsible for this website, in accordance with the provisions of Regulation (EU) 2016/679 of 27th April 2016 (GDPR) relating to the protection of physical persons with respect to the processing of personal data and the free circulation of these data and other personal data protection regulations in force, and Information Society Services and Electronic Commerce Law (LSSICE) 34/2002, of 11th July, informs you that it has implemented the security measures required, of a technical nature and organisational, to guarantee and protect the confidentiality, integrity and availability of the data entered.

Company name: Cuenca Miralles S.L.
Fiscal identity number: B50030303
Registered in the Mercantile Registry of Alicante in Volume 1674 – Book 0 – Folio 45 – Sheet A – 25364.
Registered address: Avda. de Niza, 38 03540 ALICANTE (ALICANTE) Spain
Email: Telephone: +34 965650112

This website has been created by Cuenca Miralles S.L for informational purposes and for the personal use of the users. By means of this legal Notice, it is intended to regulate the access to and use of this website, as well as the relationship between the website and its users. By accessing this website, the following terms and conditions are accepted.
The mere act of accessing this website does not presume the creation of any kind of commercial relationship between Cuenca Miralles S.L and the user.
Accessing and browsing this website involves accepting and being aware of the legal warnings, conditions and terms of use contained in it.
The owner of the website may offer services or products which may be subject to their own specific conditions which, as the case may be, substitute, complete and/or modify these conditions and, about which, the user will be notified in each specific case.

Privacy policy

For the purposes set forth in Organic Law 15/1999, of 13th December, regarding Personal Data Protection, you are informed that the personal data provided will be incorporated (or will be updated) to the files of Cuenca Miralles S.L. domiciled at Avda. de Niza, 38 03540 ALICANTE (ALICANTE) Spain. The purpose of the data processing will be to identify and control users of the website and assumes the authorisation of the interested party. You are also informed that you will be sent information relating to the company and its products or services. You have the right to access, rectify, eliminate and oppose under the terms set forth in the Law, which you may exercise by writing to the controller of the same at the address indicated above.

Intellectual Property

The source code, graphic designs, images, photographs, sound, animations, software, texts, as well as the information and content collected on behalf of the company are protected by Spanish legislation regarding intellectual and industrial property rights in favour of Cuenca Miralles S.L and the total or partial reproduction and/or publication of the website or its electronic data processing, distribution, dissemination, transformation or decompilation, or the rest of the statutory rights of the owner, Cuenca Miralles S.L., is not permitted without the prior written permission of the same
The user may, only and exclusively, use the material appearing on this website for his/her personal and private use, its use for commercial purposes or to commit illegal activities being prohibited. All intellectual property rights deriving are expressly reserved for Cuenca Miralles S.L.
Cuenca Miralles S.L will ensure compliance with the above conditions as well as for the proper use of the content presented on its website, initiating any corresponding criminal or civil proceedings in the event of any violation of, or non-compliance with, these rights on the part of the user.

User access

A user may be required to indicate certain registration details. A necessary condition for using this website, the services and the documents published on it is that all registration details provided by the user should be accurate, true and complete and correspond to his/her current situation, both now and in the future.
You commit to informing Cuenca Miralles S.L. without delay of all modifications referring to your registration. This notification should be sent to the postal or email address of Cuenca Miralles S.L. indicated on this website for this purpose.
Cuenca Miralles S.L has the right to refuse the user access to this website and/or any of its resources, services and content and, as the case may be, to cancel or suspend the client’s existing account, if it considers that the details are incorrect, out of date or incomplete or if it deems, at its discretion, such measures to be appropriate.

Passwords and Client details

It is the user’s responsibility to keep his/her password, account names and other details, as well as all activities undertaken with respect to the user’s account, secret. Any unauthorised use of the user’s account, or other security breaches, should be immediately communicated to Cuenca Miralles S.L. Your access details are exclusively valid for you and you are not authorised to reveal your account name, ID or password to anyone else or make these available to them. Should you reveal your account name and password, this may result in your access being cancelled and you will be exclusively liable for any responsibilities deriving thereof.

Permitted and prohibited uses of this website

Cuenca Miralles S.L grants the user limited authorisation to access this website and its content as well its exploitation as a support and communication resource solely for the purposes specified on this website, so long as all the instructions regarding intellectual property and protected rights (in the event that these exist) referring to the content of this website are upheld.
All other uses of the website, including its use for purposes other than those mentioned above, as well as the modification, distribution, dissemination and downloading of the website (except for page caching), new publication or Reverse Engineering, without the prior written authorisation of Cuenca Miralles S.L are prohibited (so long as such prohibition is not excluded according to the applicable legislation). Authorisation to use the website does not cover, by way of example, commercial exploitation or distribution of the content of the website, recording any of its lists, product descriptions or prices, supports or services, as well as the derivative use of this website or its content (including framing), downloading or copying of information for the benefit of other traders, any use of data mining tools, robots or similar for recording and extracting data, any use of the website content on a website, server or computer included in a network, or the use of the website content that suggests a relationship with products, support or services of Cuenca Miralles S.L

Non guarantees regarding the information contained

Cuenca Miralles S.L commits, through this medium, NOT TO UNDERTAKE MISLEADING ADVERTISING. For these purposes, therefore, formal or numerical errors that may be found in the content of the different sections of Cuenca Miralles S.L.’s website caused by incomplete or defective maintenance or updating of the information contained in these sections will not be deemed to be misleading advertising. As a consequence of the provisions of this section, Cuenca Miralles S.L commits to correcting said errors as soon as it becomes aware of them. Even if Cuenca Miralles S.L. has sought to check the accuracy, reliability and up-to-dateness of all the website content, including – by way of example and as appropriate – data concerning the products, prices, characteristics, services, support and others, as well as received from third parties, notwithstanding, Cuenca Miralles S.L. does not give any guarantee with respect to the accuracy of any kind of declarations included on this website. All the materials, products, support, services or information contained on this website, or which are referred to in it, may be out of date. Cuenca Miralles S.L. does not commit to constantly updating the content of the website, Cuenca Miralles S.L is exempt from any responsibility for errors or omissions of any type in the website content (so long as said exemption is not incompatible with the guarantees and other conditions which, as the case may be, may have been established regarding the sale of Cuenca Miralles S.L.’s products or services. Any decision taken based on the information included in the content of the website (or the user) corresponds to the exclusive responsibility of the user.
Cuenca Miralles S.L does not guarantee that the functions or services on this website or other interactions by means of it will be available continuously, without interruptions, securely and without errors, or that all the errors will be corrected or that this website or the server that makes it available will be free from viruses or other harmful components. Cuenca Miralles S.L. assumes no responsibility for any harm or viruses that damage or invade your computer equipment or other property as a consequence of accessing this website or using it, including, by way of example, downloading images, software or other website content. In the event that the website content gives rise to any need to service, repair or correct the equipment or files, all costs deriving as a result will be payable by the user.

Links with this website

Cuenca Miralles S.L. may establish hyperlinks to other websites on the Internet or their resources. Acceptance of these links to this website proceed solely through complacency and does not imply that Cuenca Miralles S.L accepts the other website or any relationship with the operators of the same. Cuenca Miralles S.L. requests users to use their own judgement when visiting external websites and resources.
Relationships established by a user with any external websites are at his/her own risk.
Cuenca Miralles S.L has not checked the accuracy or reliability of the information on websites that may be connected through links or which may be accessed through this website or which contain links to the website(s) of Cuenca Miralles S.L. and does not support the content, promotion, products, support, services or other materials that may be obtained on such websites or by means of them, and does not assume any responsibility for said materials. Cuenca Miralles S.L does not vouch for the accuracy, copyright compliance, legitimacy or decency of materials and information contained on websites, excluding any guarantee by them, that is understood to be tacitly included. Cuenca Miralles S.L assumes no direct or indirect responsibility for any harm or damage caused or allegedly caused through the use of any content, products, support or services available on or through external websites or resources, or through trusting these.

Use of session “cookies”

For the purposes of monitoring the user’s session, the website of Cuenca Miralles S.L. uses session cookies while he/she is browsing the websites and pages. By means of said cookies, the system identifies the user, thus preventing him/her from having to reenter his/her ID and Password, while allowing him/her to maintain his/her personalisations, data relating to current purchases and other data from the client’s company account. The cookies used cannot read data from the user’s hard drive. These cookies store codes identifying the session established and not about the person. The cookies used are not harmful and are only used during the user’s session.

Modifications to this website and these conditions

Cuenca Miralles S.L. may, at any time and with or without giving prior notice, undertake improvements and/or modifications to the products, characteristics, support, services, programmes, prices and/or the rest of the content of the website.
Cuenca Miralles S.L. may announce modifications to these conditions (or the rest of the content of the website) by means of their presentation on this website or through other means of communication. Users accessing this website after said modifications or new conditions have been introduced and having been communicated by other means, are obliged to comply with them once they have been published on the website or communicated by other means, including in the event that the user does not access the website, on which the modifications or new conditions are presented.

Resolution of international conflicts

To resolve any conflict that may arise with clients or users of this website who are resident in the EU, they may contact the INTERNATIONAL CONFLICT PLATFORM at the following link

Our customers say

Emma Perez J
Emma Perez J
Excelencia en el trato al cliente. La primera noche se nos presentó un problema y tanto el personal de recepción como la dirección del hotel se esmeraron en solucionarlo. Hicieron que nuestra estancia en el hotel superará nuestras expectativas con un trato exquisito en todo momento haciendo que nuestra estancia haya sido muy especial. Nos marchamos con la seguridad de que repetiremos sin duda.
Carmen M
Carmen M
Gracias!!! En 2021 tuvimos la oportunidad de conocer este hotel en una escapada en pareja por la zona de Alicante, nos encantó y este año decidimos volver a pasar el fin de año en familia y todavía nos ha sorprendido más! 3 estrellas que bien podría ser 4, instalaciones sencillas pero con muy buen gusto, reformado (aunque esta vez la habitación triple que nos ha tocado no lo estaba), pero todo lo demás lo compensa!La cena de fin de año en el restaurante Pocardy que pertenece al hotel, nos han hecho sentir como si estuviéramos en casa. Especial mención a la camarera que nos atendió fenomenal, Toñi,gracias!Podía extenderme mucho más, han sido unos días muy especiales!!!!!!Volveremos seguro si Dios quiere!GRACIAS!!!!!
Cristian T
Cristian T
Increíble experiencia Increíble vistas y super bonito y limpio el hotel en si,trato en recepción y el desayuno uno de los mejores que he probado.Recomiendo las habitaciones de frente al mar por las vistas si os gusta ver el amanecer es super bonito y si vienes con tu pareja te encantará.
Nacho Amer
Nacho Amer
¡¡ Todo fenomenal, el hotel y su gente.!!! Fantástico rincón en la Playa de San Juan, El hotel tiene un encanto especial, muy acogedor arropado por las Palmeras y jardines de la entrada, así como la piscina que te llama poderosamente la atención . El edificio parece un vintage de Miami, el color de la fachada nos fascinó .El servicio de atención del personal tanto de recepción como del bar es inmejorable y si te fijas están constantemente pendientes de la limpieza y mantenimiento de los jardines.El restaurante , fenomenal , carta diversa y todo muy rico y si tomas en la terraza te encantará.Parking privado muy cómodo al igual que el acceso al paseo Marítimo ,paseo plagado de palmeras y la vista de la playa espectacular , vamos Playón …y todo amenizado con el pasar del Trenet .Es como si hubieras estado antes, me ha enamorado el lugar.
Linda M
Linda M
A 5 star experience at a 3 star Hotel Cycled to San Juan from Benidorm to BBQ with friends and decided to stay at this beautiful hotel for the first time.For a 3 star it was excellent and I'm not going to mark it down for a couple of minor issues - no kettle in the bedroom and for me the bed wasn't the most comfortable. But really, very minor issues overall.The staff were excellent, the room was clean and spacious with a decent sized balcony overlooking the pool, there was a place to park our bikes, breakfast was superb, prices very reasonable and the location was fabulous.Booking again for November. Well done Almirante. (I notice a third of your reviews are English - we love a cup of tea in the mornings. Most of us would even pay a couple of Euros extra). Thank you for a lovely stay.
Sarah A
Sarah A
Absolute heaven!!!! Stayed here for three nights. The panorama room on the 1st floor was just perfect. The decor was lovely and the view in the morning of the blue sea and sunrise was just out of this world. The pool was amazing and really clean. Location is great and San Juan beach is just beautiful with clear azur waters - and warm water! Would come back again and again.
Laurie S
Laurie S
Great hotel, clean and quiet Lovely hotel and very clean. We had a corner room so had amazing views of both the pool and the beach. Both the room and the bathroom were a really good size with plenty of storage. This hotel is located in a quiet part of Alicante which suited us during the day. There is a limited bar service by the pool. We would have preferred it if the pool opened at 10am or a bit earlier - 10:30 am seemed quite late.There was a good selection for breakfast. We did eat in the hotel restaurant one evening. The food was tasty but the menu was quite limited and it was more expensive than other restaurants in the centre of Alicante. The mojitos were excellent!We went at the end of May which doesn't seem to be high season, as the restaurants near the hotel / beach weren't open in the evening. It was easy enough to get a tram to the main part of the town, with the tram station only five minutes walk from the hotel and the journey taking less than 15 minutes; this was also cheap. We got taxis back later which cost about 15 euros. Taxis to / from the airport took about 25 minutes and cost about 40 euros.We would definitely go back.