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Frequently Asked Questions (FAQs)
Do all rooms have sea views?
Not all of them; some have side sea views or garden views.
Do the rooms have a terrace or balcony?
All rooms have a terrace except the Standard rooms, which have a small French balcony.
Is there a fridge or minibar in the rooms?
Yes, all rooms have a minibar.
Are there family rooms or cots available?
Yes, we offer triple rooms, connecting rooms or cots on request.
Have the rooms been refurbished?
Yes, all rooms have been renovated for greater comfort.
Is there a lift to all floors?
Yes, the hotel has a lift to all floors.
Is there parking?
Yes, the hotel offers parking for guests.
Do you provide pool and/or beach towels?
Yes, towels are available with a deposit.
Is there a gym?
Yes, the hotel has a gym for guests.
Does the hotel offer massages or wellness treatments?
Yes, the hotel has a wellness area offering various treatments to connect with your body and relax your mind.
Is breakfast and meals buffet or à la carte?
We have a varied buffet breakfast. Lunch and dinner are à la carte.
Do you have a café?
Yes, we have a café menu, plus a pool bar menu and room service.
Are there vegan or gluten-free options?
Yes, we offer adapted options on request.
Can a picnic be prepared if breakfast cannot be taken at the hotel?
Yes, a takeaway picnic can be requested in special cases.
Is the pool open all year round and heated?
The pool is open all year round and is not heated.
Is there a beach bar?
Yes, the beach bar is open seasonally.
Are burkinis allowed in the pool?
Yes, burkinis are allowed.
Can early check-in or late check-out be guaranteed by paying in advance?
Yes, this can be requested at the time of booking.
Can I book directly on the website?
Yes, you can book directly on the hotel’s official website.
How to get to the hotel from Alicante Airport?
You can take bus C6 to Luceros stop and then TRAM Line 1 to Costa Blanca stop; total journey approximately 40 minutes.
How to get from Alicante city to the hotel?
You can get there by taxi, train or tram from Alicante; taxis take about 20–30 minutes.
Is it close to restaurants and leisure areas?
Yes, the hotel is in San Juan Beach, close to bars, restaurants and shops.
Are pets allowed?
Yes, dogs up to 15 kg are allowed; please check conditions when booking.